FAQ

Frequently Asked Questions

1. How long does it take to process my order?

All orders are processed within 1–3 business days of being placed. You will receive a confirmation email once your order is on its way.

2. How long does shipping take?

After processing, delivery typically takes 7–15 business days. Please allow the full window before reaching out, as shipping times can vary based on your location.

3. How much does shipping cost?

We offer a simple $4.99 flat rate shipping on all orders — no surprises at checkout.

4. Can I track my order?

Yes! Once your order has shipped, you will receive a tracking number via email. You can use that number to monitor your delivery status at any time.

5. What is your return policy?

We want you to love what you ordered. If you're not satisfied with your purchase, please contact us at sabalbrockenberry94@hotmail.com within 7 days of receiving your item and we'll work with you to make it right.

6. Is it safe to pay on your website?

Absolutely. Our store uses industry-standard SSL encryption to protect your personal and payment information. We accept all major credit cards and trusted payment methods, so you can shop with complete confidence.

7. What sizes do you carry?

We carry a wide range of sizes to fit every body. Size details are listed on each individual product page. If you have questions about fit, don't hesitate to reach out before ordering.

8. How do I contact customer support?

Our team is happy to help! You can reach us by email at sabalbrockenberry94@hotmail.com or by phone at 740-297-4219. We respond within 1–3 business days.